FAQ

 

Q: What makes Naturally Delicious cookies different?
A: We believe better ingredients should still taste absolutely delicious. Our cookies are made with thoughtfully chosen ingredients, no added sugar and no preservatives — with the taste and texture of a cookie you actually look forward to eating.

Q: How can a no-added-sugar cookie taste so good?
A: That's the delicious part! We carefully balance our ingredients and sweeteners to create cookies with satisfying flavor and texture — without the added sugar.

Q: How many cookies come in a box?
A: Our standard retail box contains one dozen (12 cookies). Product quantities for specialty, wholesale or organizational orders may vary.

Q: What is the shelf life of your cookies?
A: Because our cookies contain no preservatives, they should be kept refrigerated or frozen. They stay fresh for approximately 6 weeks refrigerated and can be frozen for up to 6 months. Frozen cookies thaw quickly at room temperature.

Q: Where can I find calories, nutrition information and ingredients?
A: Nutrition information and ingredients vary by flavor. You'll find detailed information on each cookie's individual product page and product packaging.

Q: What sweeteners do you use?
A: Our recipes use monk fruit-based sweeteners in place of added sugar. Because ingredients may vary by product, please refer to the individual product page or package for the complete ingredient list.

Q: Are your cookies gluten-free?
A: Our cookies are made with gluten-free ingredients. Please review the individual product page and package for complete ingredient and allergen information.

Q: What if I have a nut or other food allergy?
A: Our products contain or may contain common allergens, including tree nuts, eggs and dairy, depending on the flavor. Ingredients and allergen information vary by product, so please carefully review the information on the individual product page and package before purchasing or consuming.

Q: Are your cookies appropriate for people who limit sugar or carbohydrates?
A: Our cookies are made with no added sugar and are designed for people looking for delicious alternatives to traditionally sweetened cookies. Nutrition and ingredients vary by flavor, so please review the information for the individual product when deciding whether it fits your dietary needs.

Q: Are your cookies suitable for children?
A: Many families enjoy Naturally Delicious cookies. Because ingredients and allergens vary by flavor, we recommend reviewing the individual product information to determine whether a particular cookie is appropriate for your family.

Q: How long will it take to receive my cookies?
A: Because our cookies are made fresh, processing time may vary. Current shipping information and estimated delivery details are provided during checkout.

Q: How are the cookies shipped?
A: Our cookies are packaged to help maintain freshness during transit and should be refrigerated upon arrival. Shipping methods may vary depending on destination, season and weather conditions.

Q: What are your current shipping offers?
A: Current shipping promotions are displayed on our website and during checkout.

Q: Do you ship internationally?
A: International shipping is not currently available. Because our cookies contain no preservatives and are perishable, we currently ship within the United States.

Q: Does Naturally Delicious Foods give back to the community?
A: Yes. Giving back is part of the heart behind Naturally Delicious Foods. A portion of sales is donated to qualified local nonprofit organizations that help families in need.

Q: Do you work with hospitals, rehabilitation facilities, fitness centers, athletic programs and other organizations?
A: Yes! Naturally Delicious Foods works with organizations interested in offering our products to the people they serve. Visit our For Organizations page to learn more and get in touch.